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 Contact details
Second Voice Flutes is based in Surrey, England. Please feel free to make contact:
Tel & Fax: +44 (1483) 426969
Email: dc@secondvoiceflutes.co.uk
Enquiries welcome at any time, though if by phone, please remember the time differences (if any) from where you are calling!
Ordering details
Flutes can be bought either from stock or commissioned. These days, almost all flutes fall into the latter category simply because I like to build a flute specifically for the individual, particularly getting the playing hole spacing optimised. Since 2007, I have been fortunate enough to keep a very full order book, so sometimes there may be a wait of 6-8 weeks for a flute.
If you're a beginner and don't have any idea what you would like...no problem, just contact me and we can discuss what would be best for you. If you're already a player and know exactly what wood, key, block, accents, hole spacing etc. you want, that's fine...let's get down to business!
All flutes are marked inside and out with maker's mark and serial number, and come with a free cloth sleeve and authentication certificate which includes details on the flute components' origins, a fingering scale chart and additional notes particular to that flute. I also include a comprehensive tutorial and information pack specifically for new players to help them start on their flute journey. Contact me for more details.
Payment, Despatch & Terms details
Regardless of what you want, all SVF flutes are despatched by Royal Mail Next Day Special Delivery (for the UK) or for Royal Mail Overseas Services, following receipt of a cheque for the full amount of the flute. This cheque is held and not cashed until you have received the flute and are happy with it. A 14 day returns period is included, during which time you may return the flute if you decide you do not want it; a full refund will be given provided the flute is returned in 'as new' condition. Any issues relating to materials and workmanship will of course be dealt with promptly on an individual basis. |
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